Welcome to HM&DS
By Appointment Only:
(832) 618-1145
1145 Lawrence Street - Houston, TX 77008
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Spa Day with a Loved One- a lasting memory for two:
At Heights Massage & Day Spa we understand how important family gatherings are – they’re the reunion of generations, the renewal of old relationships, and the beginning of others. It’s easy to be overwhelmed with all the details of planning a memorable family reunion for everyone, but our professional and knowledgeable staff can help you with the spa process and make sure everything goes off without a hitch. Sorry, due to the nature of the below specially priced packages, no substitutions are offered. Unless otherwise requested, all online purchases will be sent a gift certificate by email to the address of the purchaser. Please email info 'at' heightsmassage 'dot' com and let us know if you would like the item sent by snail mail or to another email address right after you make your purchase. ___________________________________ The "Applaud" Package 60 Minute Massage
The "Applaud" Plus 90 Minute Massages plus all the above in Applaud Package Order Twice to Make This Applaud Package for Two: ________________________________________________ "Best" Package One Hour European Facials with
Order Twice to Make This A Package for Two: ________________________________________________
"Chilling-Out" Package One Hour Tailored Massages
Order Twice to Make This a Package for Two: ___________________________________ "Chilling-Out Plus Package" Same as "Chill-Out" Package above but with 90 Minute Tailored Massages instead of 60 minutes. $270 per person Order Twice to Make This a Package for Two: 
___________________________________ "Day Off" Package Spa Refresher Facial with
Order Twice to Make This a Package for Two: ________________________________________________
"Excellent" Package
$230.00 per person
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Three Ways to Save: 5% Off –Remember to pre book and save. Book your next appointment and receive 5% off your next appointment! 10% Off – Any Rhonda Allison Product purchased on the same day as your facial. 15% Off –Any Single Rhonda Allison Seasonal Facial Offer expires September 30, 2008. Must Mention “5-10-15 Special” when booking. ________________________________________________
Wax Packs: You can save 10% - 20% on waxing services when you pre-pay for your services. Must be same service. Prepaid Services expire after 12 months. 3 Pack - Save 10%6 Pack - Save 15%12 Pack - Save 20%
Specials Subject To Appointment Availability - So Please Book Early. Mention Your Special of Choice When Booking. Subject To Change Without Notice. |
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Your business at Heights Massage and Day Spa is very much appreciated and is very important to us. As such, we feel it is extremely important that our clients be recognized for their continued business and support. Therefore some of the many incentives we offer are: * Book with a friend and you both receive 10% off any retail product or a free brow or lip wax. * Refer a friend and receive a gift certificate or card for $15.00 off any retail product. *Monthly drawings are held at the first of every month! Pre-book your next appointment, and your name gets put into a monthly drawing for a discount off your next appointment. This is our way of saying thank you for your business. Some exclusions may apply. Ask for details.
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________________________________________________ Craigslist Models prepay below to hold your reservation
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Our Spa Policy-
Reservations & Cancellation Policy
The Spa services are very popular. Spa services are available by appointment. All services must be guaranteed with a major credit card to reserve your appointment. We recommend booking spa reservations in advance and will do everything possible to honor your request and time. Appointments are booked based on availability. We recommend scheduling your appointment as two or three days in advance to ensure availability. To reserve any spa services, we require a credit card or gift certificate or gift card number to guarantee the appointment.
We have a 24-hour cancellation policy: We aim to provide our clients the highest quality service and we pride ourselves on our exceptional staff. If you cancel within less than 24 hours of your scheduled appointment, we not only loose your business, but also the potential business of other clients who could have taken your scheduled appointment time. For this reason we are still obligated to compensate our staff for their time as well as make up for our lost revenue.
When we reserve the therapist’s time especially for you, please give us at least 24 hours notice to avoid paying the full value of the service for any cancellations or re-scheduling to a later time or date. If you are moving your appointment earlier and we can accommodate your request there will be no charge. Because we may turn people away for the time we hold for you, the cancellation policy still applies even if you are making the appointment for the same day.
Because spa treatments are reserved for you, you must notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
No-shows and same-day appointment cancellations less than 24 hours will be charged the full value of the treatment reserved, and/or any gift card or certificate associated with that appointment will count as services rendered and forfeited. If you are canceling an appointment that you've also previously rescheduled with less than 24 hours notice - you will be charged full price.
This insures all other guests the opportunity to enjoy our services. A cancellation confirmation number will be given to you as your proof of exactly when your appointment was cancelled or changed.
A cancellation confirmation number will be given to you as your proof of exactly when your appointment was cancelled or changed.
But, we're reasonable. We understand that emergencies "come up." Therefore, we only charge 50% of the services that would have been rendered and only if we cannot find another client to fill your slot. However, if you fail to appear for your appointment without attempting to cancel your appointment beforehand, a full fee is charged to your credit card for missed appointments that are reschedule or canceled less than 24 hours or 48 hours on spa packages. This is why we require a credit card from you to guarantee your reservation.
Deposits:
Deposits are required for some services and for parties of two or more. Deposits may also be required if there are frequent No Show or Cancellation occurrences. Deposits are refundable up to 24 hours prior to the scheduled service appointment time unless modified by other Agreements such as Bridal Party and Group contracts. Deposits are non-refundable within 24 hours of the scheduled appointment time.
Fees and Gratuities:
People wonder about tipping. Our therapists, of course appreciate your acknowledgement if they have done an exceptional job, however, if the added expense of the tip makes it a financial challenge, we would rather see you a second time rather than having you worry about a tip. Gratuities are not included in gift cards unless otherwise noted. Tips are appropriate for all Spa Services, but not for Consultations or Programs.
Gratuity is not included in any of our services. Gift cards do not include gratuity unless specified.
If you would like to show your appreciation, you may do so at the end of your visit. Just ask for a gratuity envelope. Cash gratuities are always appreciated.
Treatments, services, packaging, products and prices are subject to change without notice. These policies may be changed at any time at the discretion of Heights Massage & Day Spa.
Appointment Scheduling
We strongly suggest you pre- book your next appointment to assure your day and time preferences can be accommodated.
Gift Certificate or Gift Card Return Policy:
Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates or gift cards if lost, stolen. Expired gift cards and certificates may be redeemed with a $20.00 reactivation fee.
Late Arrivals:
We regret that late arrivals will not receive an extension of scheduled service times and you will be responsible for full service fees.
If you are a late arrival and also request an additional service, you will still be responsible for the full service fee of your original request plus the full service fee for your additional service in the remaining time allotted.
We recommend booking spa reservations in advance and will do everything possible to honor your request and time. Appointments are booked based on availability.
Appointments and cancellations may be made through the Spa. Please call us at 832-618-1145, or contact us via e-mail at info "at" heightsmassage "dot" com
If you are receiving any of our services for the first time, please arrive fifteen minutes before your scheduled appointment to fill out the intake form and to also decompress a bit from the stress of Houston traffic.
Children/Infants:
In order to maximize your spa experience and that of our other guests, we strongly ask that children under 17 (especially toddlers and infants) are not allowed in the spa unless they are receiving a service. Even if you have someone else watching them for you in the lobby- the sound of an infant or toddler's cries can carry and is disruptive to the peace and tranquility of everyone's experience- yours, your therapists and other guests. Please do not put us in the position to ask you to reschedule if you arrive with a child. A fee for the lost appointment may also be levied.
Jewelry:
We suggest you arrange for your valuables prior to your visit with us. Do not put your jewelry into tissues or on the table.
Cell phones/Pagers:
To ensure a peaceful and relaxing atmosphere for all of our guests, we ask that cell phones and pagers not be used in the spa.
Credit cards:
We gladly accept Visa, Master Card, American Express and Discover.
Services
- Home
- Massage Therapy Pamper yourself!
- Eyelash Extensions Get noticed!
- Facials Discover your beauty!
- Endermologie Reshape and Contour!
- Body Care Relax with wraps and more!
- Packages & Gift Cards Enjoy our services anytime!
- Skin Care Reveal a new you!
- Waxing Lose the hassle of shaving!
