By Appointment Only: Typically Monday-Sunday 8 a.m. to 9 p.m.

Walk-In's by Appointment Also: (832) 618-1145

1145 Lawrence Street - Houston, TX 77008

 

 

 

 

 

 

Welcome to Heights Massage & Day Spa.  Heights Massage is pleased to welcome you into their Day Spa to be healed, pampered and nurtured.

Since 1996, the Heights location has been a Day Spa environment assisting thousands of clients throughout the Greater Houston area in achieving improved health, beauty and enhanced quality of life. Heights Massage & Day Spa utilizes healing massage therapies, spa treatments, facial and skincare.

Heights Massage & Day Spa is located in an exquisite Heights Home and Garden cottage in the Historic Heights district.

Heights Massage & Day Spa takes great pleasure in giving back to the community it services – a community that has been loyal in patronage and referrals. The company donates to most school, hospital, charity, civic, and chamber fundraisers.

Heights Massage & Day Spa enjoys a reputation for superb treatments dedicated professionals in the Day Spa industry. Our private spa allows each therapist to be able to focus on one client at a time. Therefore, running into another client waiting does not often occur, as there is time in between clients arriving and departing.

We have gained a strong clientele based on this individualized service. With a staff of 11 Certified Massage Therapists, 4 Licensed Estheticians and 2 Spa Directors, Heights Massage & Day Spa clients are assured of receiving a personalized treatment plan customized to their individual needs. Their therapists will make sure you are completely comfortable, even if you have never experienced massage before. If you are a massage aficionado, you will be delighted with the level of expertise.

We each view our work and training as an on-going process. Heights Massage & Day Spa takes great pride in hiring only the best talent to service our customers. We are proud that each person at our spa has great passion, precision and all them strive for perfection with each customer. Although each member comes to us with a strong educational background, we spend many hours with them refining their skills. Once they have completed all of our internal training, we invest our resources to extend their training by enrolling them in top programs throughout the world.

We work closely with medical professionals, chiropractors, and hospitals/physical therapy departments. Our therapists have always been interested in health and wellness from a holistic approach, and study topics regarding the human body, nutrition, and the “mind/body connection”.

As each individual comes for treatment, we carefully identify specific needs, and pull from our extensive training to use a combination of therapeutic techniques to achieve the most effective results. Our massage therapists are caring and compassionate and we are careful to ensure comfort and privacy.

We hope that after reviewing our website of top therapists and services, you will find exactly what you are looking for. If you have special needs, contact us and we would be more than happy to provide you with a custom solution for your specific requirements. Our solution experts are ready to assist you with any request you might have.

Heights Massage & Day Spa will remain focused on providing you with superior client care using quality products that you can trust and deserve. We are committed to providing outstanding service.

Remember, our best ideas come from you, our client. We value your comments, suggestions and ideas. Send us an email at info 'at' heights massage 'dot' com and let us know how we can better serve you.

We hope that you enjoy your spa experience with us and we look forward to hearing from you soon.

Sincerely,

The Heights Massage & Day Spa Group

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At Heights Massage & Day Spa we are all consummate overachievers

Highly trained, ultra-picky and supremely seasoned professionals in skin and body care.

We’re also great at armchair psychotherapy, warm towel fluffing and knock-knock jokes.

See, the thing we’re most serious about is taking care of you and your skin. And healthy skin requires maintenance to keep it looking its best. That’s what we provide – the best care for your skin and body.

Plus, we give you a nice place to relax, have a cup of tea and vent like there’s no tomorrow, should the need arise. Or you can just be quiet.

Though you just might have the best spa experience of your life at Heights Massage & Day Spa, please don’t tell us. We need something to strive for when you come back. (However, we won’t mind if you lavish us with compliments and invite us to nice dinner parties.)

Our Heights Massage & Day Spa Associates speak a variety of languages including but not limited to English, Spanish, Portugese, Chinese and Suthun'.

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Heights Massage and Day Spa
1145 Lawrence Street
Houston, TX 77008
832/ 618-1145
Ask About Facility Rental For Your Next Bridal Party, Event, or Photoshoot.

email us: Info "at" Heights Massage 'dot' com

contact us

Please call for directions.

 

To Book an Appointment

For assistance in booking a spa service:
E-mail us here or call us at 832-618-1145.

When booking an appointment, please include the following:

  • Preferred Date
  • Preferred Time (within a 3 hour window)
  • Preferred Therapist
  • Preferred Therapist Gender
  • Number of persons in party
  • Gift card or special code number
  • If  you have any unusual circumstance the therapist should be aware of.
  • If  you would like us to arrange a cab to pick you up when you are through.

 

 

 

For Your Comfort

Please note that Heights Massage & Day Spa is a co-ed facility. Special attention and careful draping for privacy, comfort and relaxation are observed during all body treatments and body massages. Heights Massage & Day Spa assures every client a discreet chance to get away from hectic schedules.

Children: In order to maximize your spa experience and that of our other guests, we strongly ask that children under 17 (especially infants) do not accompany you on your visit.

 

Special Considerations
  • Prices do not include gratuities.
  • Prices and Rates are subject to change without notice.
  • Heights Massage & Day Spa is not responsible for lost or stolen articles.
  • Please be aware that we do not have accommodations for young children. In order to maximize your spa experience and that of our other guests, we strongly ask that children under 17 (especially infants) do not accompany you on your visit.
  • We ask that you maintain quiet conversations in all areas of the Spa inside and out. If you must have your cell phone on, please use the vibrate or low feature.
  • We are unable to perform treatments on clients under the age of 18 without the permission and presence of a parent or guardian.
  • Heights Massage & Day Spa reserves the right to discontinue treatment as appropriate.
  • Plan to arrive not more than five minutes earlier to your service as we are committed to offer all our clients a reliable timetable; that's why your treatment will always end at the scheduled time.
  • Sorry, no substitutions for any of the specially priced spa specials or packages. You are welcome to add onto your session any number of additional treatments for an upgrade fee.
  • Sorry, No Checks Accepted

 

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Refresher Facial

If you are on the run and you do not have time for a full facial the Quick Mini facial is for you. This quickie facial removes the heaviness you feel in your face and refreshes the skin. Some light massage is included but time does not allow for steam, extractions or mask.  Cleanse, Exfoliation, Moisturizer, Corrective or antioxidant treatment, & Sunscreen.

$55.00 - 25 Minutes

Instant Gift Certificates

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European Facial

A monthly maintenance must! Your session begins with a personal analysis and examination of your skin. We include enzyme exfolications (with certain exceptions, such as highly sensitive skin or allergies), and corrective serums or antioxidant cocktails for added facial benefits. Designed to hydrate and refresh your skin. You'll discover a delightful way to relax with this European-style facial. With or without extractions.

(*add a glycolic/AHA peel for just $30)

$90.00 - 50 Minutes

Instant Gift Certificates

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Eminence Organic Facial

The benefits of an organic facial go well beyond surface skin cleansing. This Hour-long facial is customized based on the individual guest's desired outcome and skin care challenges. All options will be discussed during a thorough consultation with your skin care therapist at appointment time. Skin analysis, Cleansing, toning, rejuvenating steam, exfoliation, extractions (as needed), massage, masquing, moisturizing and serums are all included. A wonderful treatment designed to provide long-term gains.

At Heights Massage and Day Spa Spa, we use the finest organic skin care line money can buy. These Hungarian based products from Eminence Organics are made from pure, mineral rich organic fruits and herbs. An organic facial at Heights Massage and Day Spa actually feeds your skin! The infusion of antioxidants, vitamins and minerals will be sure to leave your skin hydrated, supple and glowing! To maximize your experience, let our talented, educated aestheticians customize your organic facial.


Specialty Organic Facials:

  • Rosacea - Reduces redness. Long lasting results!
  • Acne - Clear, smooth skin is just a facial away
  • Back Facial - Deeply relaxing with excellent results
  • Men's Facial - Ingredients specific to his skin
  • Anti-aging- Gently erases fine lines. Hydrates and evens skin tone.
  • Special Event Facial - Yam and Pumpkin Peel - to lighten and brighten the face. Great for sun spots, age blemishes and uneven skin tones. Great for firming the skin and smoothing texture.

Facial Add-Ons:

  • AHA Fruit Peel
  • Yam and Pumpkin Peel

All organic facial techniques are specific to your skin and body type. As always, we use only natural, organic products that nourish and feed the skin.  

$105.00

This month: Just $90.00!

Instant Gift Certificates

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Heights Massage and Day Spa's Ultimate Facial

Our Ultimate Facial: The most delectable facial you’ll ever experience. For your face: we steam, exfoliate, extract and mask. For your psyche: we give you an extended neck and shoulder rub, and hand rub. Not only will you depart with skin glowing, feeling blissful and looser than a bowl of jello, we also include a take home starter kit to continue the benefits at home.

$199.00 - 75 Minutes

Instant Gift Certificates


Plus book your next Ultimate Facial with in 4 weeks of the previous appointment and get the treatment for just $135. (starter kit not included).

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Gentleman's Facial

Men’s Essential Facial:

A completely manly, totally masculine and oh so good for you version of our Heights Massage and Day Spa Essential facial is jam-packed with skin pumping scrubbing and extracting. A facial designed to address the needs of skin sensitivity from shaving. Nothing girly about it. Includes deep pore extractions, cleansing and toning to restore fitness and vitality to a man's complexion. And you’ll leave with healthy, sexy, skin. Back and ear waxing optional (but not included).

$90.00 - 50 Minutes

Instant Gift Certificates

 

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Never-Too-Soon Teen Facial

It is never too early to start your teenagers on a great skin care program. Our products are designed for their young skin. It will teach your teen the importance of proper skin care, acne prevention and sun protection. Cleansing with instruction emphasizing good home care practices for the healthiest routine.

$75.00 - 40 Minutes

Instant Gift Certificates
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Get your back ready for New Year's Eve!

Out of Reach

Custom Back Facial

With our special line of body products this is a way for you to have those hard to reach place on your back completely cleansed. Just lay back, relax, and unwind. A deep-cleansing treatment for that hard to reach skin on the back. It includes an exfoliation/enzyme peel, a relaxing skin softening steam, extraction and a rebalancing mask. The best way to treat dry, irritated and blemished-prone areas.

Many of the corrective facials can be used on the back to alleviate any skin problems that you may have on your back.

add $105. - 50 Minutes

 

Instant Gift Certificates

 

Peels

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Glow & Go Light Peel

This treatment will strengthen and rejuvenate the skin, softening fine lines, smoothing the facial surface, enhancing hydration and minimizing skin sensitivities.

$55.00 - 25 to 30 Minutes

Instant Gift Certificates

 

skincare

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Vitamin A Peel

This “no burn, no down time” peel that supports the regeneration of the skin and the reversal of aging. There may be mild to excessive flaking a few days after. This treatment is effective in treating sun induced wrinkles and pigmentation associated with aging skin, The rapid cell turnover that occurs leaves you with smoother, silkier skin and a healthy glow! Recommended in a series of 3 in a 1-2 week period.

$225.00 (Series of Three)

$90 Individually

Instant Gift Certificates

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Sea Star Peel

Our Seastar Peel is a medium to deep chemical peel for all skin types especially unhealthy, photodamaged or acne prone. The benefits of this unique deep sea, marine clay based TCA composition are an increase of cell turnover, remineralizes the skin, reducing pigmentation and suppressing melanin. The results, are antibacterial, treating hyperpigmentation, minimizes hyperpigmentation, reduces signs of aging, acne and photo-aged skin, promotes healthy, glowing skin. This Seastar Peel features a pro mitochondrial complex offering personalized solutions for guests, Powerful elements equal powerful results.

$300 - Includes Home Care Products and follow-up appointment.

Instant Gift Certificates

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Microdermabrasion

Microdermabrasion, is also known as particle resurfacing, power peel, derma-peel or Parisian peel. It is a procedure which uses a powerful device to spray microcrystals of aluminum dioxide (corundum powder) across the skin’s surface. The very fine crystals blast away the uppermost layer of dead skin cells on the skin's epidermis. The crystals are then simultaneously vacuumed away helping to facilitate the removal of expired and damaged skin cells and to stimulate our own collagen growth under the skin’s surface. This procedure is very powerful yet painless and can gradually start to eliminate the effects of aging.

 

Microdermabrasion - Face

Includes basic cleanse, moisturizer, spf

45 Minutes

 

$90

Microderm - Face/Neck/Decollete

Includes basic cleanse, moisturizer, spf

45 Minutes

 

$175

Microdermabrasion - Decollete

Includes basic cleanse, moisturizer, spf

 

$100

Microdermabrasion - Arms

Includes basic cleanse, moisturizer, spf

 

$100

Microdermabrasion - Hands

Includes basic cleanse, moisturizer, spf

 

$50

Microdermabrasion - Series

Any 3 of the Same Series

 

20% off
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Our Rhonda Allison Seasonal Facials

Rhonda Allison offers a new facial with every changing season. With quenching aromas and total skin rejuvenation, this facial offers something for every skin's needs. Please ask our spa specialist about our current seasonal treatment.

Receive 10% off any retail products purchased on the same day as your Special Seasonal Facial selected below:

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Springtime - Triple Enzyme

(March 1st to May 31st)

This wonderful treatment reduces cellular build-up, replenishes skin with potent antioxidants, stimulates circulation, and gives skin a vibrant healthy glow; just in time for Spring! Series of 4 treatments a month are recommended.

$120.00
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Summer - Maui Spa Facial

(June 1st to August 31st)

Includes a facial and light peel created for toning, support and hydrating the skin. Designed to smooth, soften, and hydrate skin using natural extracts from fresh Hawaiian pineapple. A tropical skin vacation!

$120.00
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Fall - Pumpkin Refresher

(September 1st to November 30th)

Experience the valuable benefits of natural pumpkin extracts – 1 of natures’ most nutritious foods.

$120.00
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Winter - Berry Radiance

(December 1st to February 28th)

The winter season brings a bounty of earthy, colorful berries – Rhonda Allison has blended these nutritious fruits in exotic preparations to create the “Berry Radiance Facial”. Colorful berries and fine oils extracted from sumptuous grapes and blended with cinnamon and clove essential oil and lightly warmed is just the beginning of a thoroughly soothing experience.

Cherries, Pomegranates, Blueberries, Red Berries, and Raspberries all work together to cleanse, exfoliate, nourish, balance, and refine your skin.

Your skin will reveal a youthful, healthy glow that will keep you sparkling through the holidays. A facial a week will take the stress out of holiday shopping and keep you rested and fresh.

Instant Gift Certificates

$120.00
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Deluxe Eye Treatment

The first place your age shows is the eyes – our Deluxe Eye Treatment softens dry eye tissue,
reduces puffiness, plumps fine lines, and moistens and hydrates. Your eyes never had it so good!
All eyes will love this soothing and restful treatment.

$60. or add a facial for just $55. additional

Deluxe Collagen Eye Treatment

Specifically designed to treat the delicate eye area. Helps to eliminate puffiness and improves skin textures, circulation and hydration.

  • Cleans eye areas
  • Collagen eye treatment
  • Scalp massage or hand massage
  • Eye cream to complete the experience
  • $60.00

 

Instant Gift Certificates

delux eye treatment
 
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Try out our Newest Service!

The Anti-Aging Lip Facial

Transform those rough, dry lips to baby soft and smooth. We exfoliate, restore, moisturize, plump and protect all in one session.

This is the first true anti-aging lip treatment not only moisturizes, but is designed to contour, plump and protect (SPF20).

Now that's a powerful lip treatment!

$30.00

 

Instant Gift Certificates

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Collagen Facials - Great for Men too

Collagen is a key building block in your skin tissue. Your collagen breaks down with age, giving rise to face creases we call crow's feet, expression lines, and wrinkles. The collagen facial applies pure plant collagen to your skin to make up for the collagen you've lost. This facial is meant to hydrate the skin and tighten sallow skin, it's been called an "instant answer" for skin texture improvement.

A perfect treatment before any special occassion.  Enhances glow, suppleness, and leaves skin radiant and firm.  This treatment may be added to any facial for just $30.

We offer the following Collagen masks:

 

4-in-1 Collagen Crystal Facial

A Fourfold Facial Treatment. Whitens, Moisturizes, Minimizes Pores, Replaces Collagen.

Not recommended for Acne conditions

$120.00

Charcoal Collagen Facial


Bamboo charcoal is a natural element that has deep cleansing property, super absorption of impurities and excess oil, balance skin PH Levels and minimize enlarge pores. Charcoal is the most powerful, natural toxicant scavenger used in skin care. In addition, marine collagen increase hydration & preserve the healthy skin tissues, leaving skin revitalize, clear and youthful.

Suitable for all skin types. Beneficial for oily and acne skin types.

$120.00

Milk Collagen Facial


Perfect for hyperpigmentation & sun damaged skin. Natural Marine Collagen, vitamin C and milk essence brighten and maintain translucency of the skin, lighten hyper pigmentation, increase firmness and elasticity. Collagens hydrate and moisturize while botanical plants extract sooths and calms inflammation. Excellent after sun exposure.

Suitable for all skin types.

$120.00

Red Wine Collagen Crystal Facial


Grape seed Extract help increase intra cellular vitamin C levels, decrease capillary permeability and fragility, scavenge oxidants and free radicals. Uniquely binds to collagen in order to protect it from destruction.

Suitable for all skin types. Suitable for Anti Aging.

$120.00

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Makeup
Makeup Lesson
$85

Teen Makeup Lesson

Let us teach your teen an age-appropriate light touch of makeup to enhance her youthful, natural beauty.

$45

Special Occasion Makeup

A final touch to get you ready for the prom, holiday party, daughter's wedding, etc.

$60

Bridal Makeup (2 appointments)

Makeup is very important to every bride, even those who say, "I never wear makeup." We will customize your makeup application to suit your desire.

Priced based on number in party & location.

Starts at $100
Eyelash Extensions
Starts at $200, fills start at $25
Eyebrow Shaping
$35
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Permanent Removal Of Skin Growths*

  • Skin Tags
  • Moles
  • Age Spots
  • Keratosis
  • Cherry Angiomas
  • Cholesterol Deposits

 

A safe, non-invasive treatment that permanently removes unsightly skin growths from your face or body in just one session!

The SuperFrecator cauterizes the growth so that it can't grow back. However, if your skin is prone to these growths, new ones may apppear elsewhere on the face or body. This method is generally more effective than liquid nitrogen, which usually needs more than one treatment.

No need to get a referral from your HMO or to see a specialist, which can be costly. And heals within days of treatment.

*Skin tag removal is typically $15.00 for first tag, $10 per additional, Larger tags may be more.

These treatments will require a consultation for exact pricing, please book an appointment for a consultation.

 

skin tags before after

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Add Ons:

Specialized treatments you can add to any facial for optimum re-balancing & relaxation

  • Shoulder Neck and Scalp Massage
  • Back Massage & Salt Scrub
  • Revitalizing Eye Treatment
  • Hand, Arm & Foot Massage
  • Lip and Brow Wax
  • Collagen Eye Treatment
  • Eyebrow Wax
  • Lash Tinting
  • Lip Treatment

 

 

spaflower
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Permanent Removal Of Skin Growths*

A safe, non-invasive treatment that permanently removes unsightly skin growths from your face or body in just one session!

  • Skin Tags
  • Moles (both light and dark moles)
  • Age Spots
  • Keratosis
  • Cherry Angiomas
  • Cholesterol Deposits

 

The SuperFrecator cauterizes the growth so that it can not grow back. However, if your skin is prone to these growths, new ones may apppear elsewhere on the face or body. This method is generally more effective than liquid nitrogen, which usually needs more than one treatment. No need to get a referral from your HMO or to see a specialist, which can be costly. And heals within days of treatment.

*This service will only be priced during consultation.

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Reservations, Cancellation & Spa Policy

The Spa services are very popular. Spa services are available by appointment. All services must be guaranteed with a major credit card to reserve your appointment. We recommend booking spa reservations in advance and will do everything possible to honor your request and time. Appointments are booked based on availability. We recommend scheduling your appointment as two or three days in advance to ensure availability. To reserve any spa services, we require a credit card or gift certificate or gift card number to guarantee the appointment.

We have a 24-hour cancellation policy: We aim to provide our clients the highest quality service and we pride ourselves on our exceptional staff. If you cancel within less than 24 hours of your scheduled appointment, we not only loose your business, but also the potential business of other clients who could have taken your scheduled appointment time. For this reason we are still obligated to compensate our staff for their time as well as make up for our lost revenue.

When we reserve the therapist’s time especially for you, please give us at least 24 hours notice to avoid paying the full value of the service for any cancellations or re-scheduling to a later time or date. If you are moving your appointment earlier and we can accommodate your request there will be no charge. Because we may turn people away for the time we hold for you, the cancellation policy still applies even if you are making the appointment for the same day. 

Because spa treatments are reserved for you, you must notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.

No-shows and same-day appointment cancellations less than 24 hours will be charged the full value of the treatment reserved, and/or any gift card or certificate associated with that appointment will count as services rendered and forfeited. If you are canceling an appointment that you've also previously rescheduled with less than 24 hours notice - you will be charged full price.

This insures all other guests the opportunity to enjoy our services. A cancellation confirmation number will be given to you as your proof of exactly when your appointment was cancelled or changed.

A cancellation confirmation number will be given to you as your proof of exactly when your appointment was cancelled or changed.

But, we're reasonable. We understand that emergencies "come up." Therefore, we only charge 50% of the services that would have been rendered and only if we cannot find another client to fill your slot. However, if you fail to appear for your appointment without attempting to cancel your appointment beforehand, a full fee is charged to your credit card for missed appointments that are reschedule or canceled less than 24 hours or 48 hours on spa packages. This is why we require a credit card from you to guarantee your reservation.

Arrival Prior to Treatment

We suggest that you plan your travel time to allow for a timely arrival for your treatments, to enjoy our facility and to ensure that you receive a full service. All services will finish on time to allow our guests their full treatment. If you are late, we will gladly accommodate you with an abbreviated service.

First Time Guest

We suggest that you arrive 15 minutes prior to your scheduled appointment to allow ample time for orientation, consultation and to supply basic information about medical history, allergies and contact information. If this is your first spa experience, our friendly staff will gladly escort you throughout the spa and answer any questions you may have.

Cancellation Policy

We require a 24 hour notice for any changes to appointments, 48 hour notice for changes or cancellations of multiple appointments, and 72 hour notice for packages. Private parties and wedding events require two full weeks notice for any changes. A cancellation or a no show fee is charged if you are within either of these time periods when canceling an appointment or packages, No-shows are charged 100% for all scheduled services and or packages. (Please plan accordingly for bad weather, traffic and road conditions, or daylight savings time, as to not inconvenience yourself or have an abbreviated session.). Any Gift Card, Spa Certificate or Gift Certificate or promotional gift certificate (prgc) or prepaid massage series, facial series or Endermologie package series associated with any appointment that does not adhere to the cancellation policy will be considered redeemed in the amount of the service that was reserved.

Late Arrivals:

We regret that late arrivals will not receive an extension of scheduled service times and you will be responsible for full service fees.

If you are a late arrival and also request an additional service, you will still be responsible for the full service fee of your original request plus the full service fee for your additional service in the remaining time allotted.

We recommend booking spa reservations in advance and will do everything possible to honor your request and time. Appointments are booked based on availability.

Appointments and cancellations may be made through the Spa. Please call us at 832-618-1145, or contact us via e-mail at info "at" heightsmassage "dot" com

If you are receiving any of our services for the first time, please arrive fifteen minutes before your scheduled appointment to fill out the intake form and to also decompress a bit from the stress of Houston traffic.

Jewelry:

We suggest you arrange for your valuables prior to your visit with us. Do not put your jewelry into tissues or on the table.

What To Wear

Please dress comfortably. If you are planning to have a spa treatment, there is a designated space in each room for your belongings. When visiting Heights Massage & Day Spa for pool and shower services you will be supplied with an oversized bathrobe and slippers. Disposable undergarments are available upon request.

Treatment Apparel

We want you to feel relaxed and at ease, therefore please ask your practitioner which body treatments will require nudity. Our staff is professionally trained to properly drape you throughout the service. Undergarments may be worn during certain treatments.

Appointment Policy

We suggest you schedule the appointment time most convenient for you well in advance. Larger groups or wedding parties will require additional advance notice. We suggest that you schedule future appointment before you leave to secure the most convenient appointment time for you.

Appointment Policy

Clients should be prepared to provide credit card details to secure appointments or a deposit for large parties. For appointments your card will not be charged unless there is failure of adhering to the cancellation policy. See Cancellation Policy

Appointment Scheduling

We strongly suggest you pre- book your next appointment to assure your day and time preferences can be accommodated.

Payment Types

We accept Heights Massage and Day Spa Gift Cards, Heights Massage and Day Spa Gift Certificates, Cash, Debit cards, MasterCard, Visa, American Express and Discover credit cards, with a valid picture I.D. and Credit Card present. Sorry, no checks accepted. Please bring cash for payment of gratuities.

Discounts

When purchasing six or more of the same treatments (per person), a 10% discount will be applied. Customized spa packages are not discounted. Some procedures can be purchased in a series at attractive rates when series is paid for in full in advance. (Promotional gift certificates are not eligible for any further discounts, or gratuities, and cannot be combined with any other offer.)(Discount coupons are NOT allowed for Private contractors, such as but not limited to Botox services, and Permanent Makeup. Please check for other exceptions before booking).

Prices

Your copy of our published prices may not be our most current pricing. We reserve the right to change our prices at any time and without prior notice.

Purchasing policy

Product purchases will be refunded in full with receipt within 7 days of purchase, provided they are unopened and in the original packaging. Items purchased maybe returned within 30 days for a credit on products.

Gratuities

Gratuities are not included in services unless otherwise noted. The customary gratuity is 18-25%. Feel free to ask our staff at check out for assistance in this matter.People wonder about tipping. Our therapists, of course appreciate your acknowledgement if they have done an exceptional job, however, if the added expense of the tip makes it a financial challenge, we would rather see you a second time rather than having you worry about a tip. Gratuities are not included in gift cards unless otherwise noted. Tips are appropriate for all Spa Services, but not for Consultations or Programs. Gratuity is not included in any of our services. Gift cards do not include gratuity unless specified. If you would like to show your appreciation, you may do so at the end of your visit. Just ask for a gratuity envelope. Cash gratuities are always appreciated.

Deposits:

Deposits are required for some services and for parties of two or more. Deposits may also be required if there are frequent No Show or Cancellation occurrences. Deposits are refundable up to 24 hours prior to the scheduled service appointment time unless modified by other Agreements such as Bridal Party and Group contracts. Deposits are non-refundable within 24 hours of the scheduled appointment time.

Quiet Environment

As a courtesy to other guests, please maintain a quiet level of conversation. Cell phones, pagers, infants and children under the age of 16 are not permitted unless they are having a service at the spa and only if they are of a mature disposition. Children/Infants: In order to maximize your spa experience and that of our other guests, we strongly ask that children under 17 (especially toddlers and infants) are not allowed in the spa unless they are receiving a service. Even if you have someone else watching them for you in the lobby- the sound of an infant or toddler's cries can carry and is disruptive to the peace and tranquility of everyone's experience- yours, your therapists and other guests. Please do not put us in the position to ask you to reschedule if you arrive with a child. A fee for the lost appointment may also be levied.

Children and Friends or Family

Insurance regulations require those who are not receiving services cannot remain in a treatment area.
We will gladly service children 6 years and up including teens (13 & up), in our Spa area provided that they are of the maturity level to enjoy the services without disturbing other patrons and are receiving a service.  Parents must accompany them.  Parental consent is required for anyone under the age of 18 receiving massage and airbrush tanning services.

Cell phones/Pagers:

To ensure a peaceful and relaxing atmosphere for all of our guests, we ask that cell phones and pagers not be used in the spa.

Special Considerations

If you are pregnant, have a heart condition, or have high blood pressure, services that include application of heat are not recommended. Please consult your physician first. Please inform us upon booking if you have any special needs. Massage during the first trimester of pregnancy requires a physician’s written approval. 

Staff Selection

We book by availability and not by service provider’s gender. We make every effort to honor requests for a specific staff member however we cannot guarantee your selection in every case.

Special Accommodations

We do offer screened privacy for men, or people who may require it for religious or other reasons, during such treatments.

Comfort & Customizations

It is our intention to help you maximize the many benefits of your spa experience. We encourage you to communicate your questions or thoughts about your service treatments to your technician so we may accommodate your needs.

Gift Certificate or Gift Card Return and Package Policy:

The words "Spa Certificate", "Gift Certificate" and "Gift Card" are used interchangably. We reserve the right to modify any package, including, without limitation, removing, adding or replacing any offering with one of equal or greater value at anytime and without notice. We honor gift cards/certificates for the services listed for one month from the date of purchase. After a month the certificate reverts to the dollar value that was originally paid for that service, less any dormant account fees* (see below). Gift cards and certificates purchased past 1/1/10 are only for a dollar value, not a service value. Unfortunately, we are unable to process any returns or reimburse any payment transactions on gift certificates or gift cards if lost, stolen. Please treat gift cards like cash. Purchase of a gift card/certificate acknowledges that you understand this policy and will let your recipient know of these policies. *A $5.00 dormant account fee per month will be charged on the remaining balance after 12 months of card/certificate inactivity.


These policies, treatments, services, packages, products and prices are subject to change at any time at the discretion of Heights Massage & Day Spa without notice.

Our Location and Contact Information:

1145 Lawrence Street - Corner of 12th Street and Lawrence (Signage is only on our front glass door) - Houston, TX 77008

info@heightsmassage.com

Spa Line: (832) 618-1145 by Appointment Only
For Emergencies: (832) 428-2424

Treatment Hours Only By Referral or Appointment - Open 7 days a week, typically 9 a.m. to 9 p.m.

Abraham Lincoln:

"The worst thing you can do for those you love is the things they could and should do themselves..."